CUSTOMER CARE
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RETURN
Any item purchased from Sea of Rocks can be returned
within 7 days of the receipt. No questions asked.
The item must be returned in the purchased condition and in the original shipping package,
and the return package needs to be postmarked within the specified days above
after the item is delivered to the recipient's shipping address.
How to Return an Item
Two ways to return:
Option 1. By using a pre-paid shipping label in the original package.
(Returning shipping fee will be subtracted from your refund.)
Option 2. Via a shipment of your choice.
The original shipping fee is not refundable.
Refer to Return and Refund Policy for more details.
FAQ
Do you ship internationally?
No, we currently do not ship internationally.
What is your returns policy?
See Return above and Return and Refund Policy.
How do I return an item?
See Return above.
Who can submit Consignment Request Form?
Metroskape Vintage Club (MVC) members only.
How can I be a MVC member?
Please submit MVC Membership Application.
Who are eligible to be MVC members?
See MVC Membership Eligibility.
Can I cancel the consignment agreement?
Yes, as long as the item is not sold to anyone yet.
See Important Information Regarding Consignment, Item 2 for more details.